Never Travel China Alone.

Your on-ground support team, digital guide, and safety net—available 24/7. Apps don't work. Language is a barrier. We bridge the gap.

🎁 Special Offer:Book any Companion Package and receive a $30 voucher for a One-Day Tour or a $50 voucher for a Multi-Day Trip, making your journey in China even more rewarding!

Basic

Original $200

$150Limited Time

Dedicated WhatsApp / WeChat

9:00–18:00 (9 hours)

Pre-departure Q&A & travel preparation support
China Life Onboarding
On-trip questions and guidance
Assistance with unexpected situations

*Support for up to 10 days

Select Basic

Recommended

Plus

Original $250

$200Limited Time

Dedicated WhatsApp / WeChat

9:00–22:00 (13 hours)

✓Extended Support Hours
Pre-departure Q&A & travel preparation support
China Life Onboarding
On-trip questions and guidance
Assistance with unexpected situations

*Support for up to 10 days

Select Plus

Premium

Original $500

$350Limited Time

Dedicated WhatsApp / WeChat

9:00–22:00 (13 hours)

✓Includes all Plus services
Fully personalised itinerary planning
Full recommendation support for transport, accommodation, restaurants, and other travel needs

*Support for up to 10 days

Select Premium

What's China Life Onboarding?

Most international visitors are not afraid of the destinations. They are unfamiliar with China’s daily systems.

Payment Setup

Alipay / WeChat Pay configuration assistance.

Transportation Guidance

High-speed rail, taxi, car rental, and metro systems.

Network Support

SIM / eSIM assistance and connectivity.

Essential Chinese Apps

Maps, food delivery, and daily service apps.

Meet the Experts

Wendy

Founder & Cultural Producer

"People do not connect through information. They connect through experience."

From theatre, translation, and community work to festival curation and cultural exchange, Wendy's journey is about helping people encounter China through lived experience rather than assumptions.

Read Full Story

Specialised Support

For the expert traveler who only needs a specific piece of the puzzle. Available as single services upon request.

Interpretation

Professional interpretation for business meetings, negotiations, and cultural exchanges.

Vehicle Service

Seamless ground transport arrangement, from luxury sedans to private vans.

Booking Service

Reservations at exclusive restaurants, tickets for events, and access to hidden gems.

Itinerary Design

Bespoke travel planning tailored to your specific interests and pace.

Emergency Support

24/7 coordination for medical or legal assistance when you need it most.

Visa Application

End-to-end support for tourist and business visa paperwork, from document checks and form preparation to appointment coordination.

Request via WhatsApp

Voices of the Journey

“

"The 'Plus' service was a complete game changer. I've traveled to China for 10 years, but having a digital team to handle the sudden changes and restaurant bookings made this the first trip I actually enjoyed."

Michael R.

Architect, New York

“

"Nihao Serica's team didn't just translate words; they translated the culture. The expert guide we hired for the Forbidden City (Dr. Yu) turned a tourist trap into a masterclass."

Sarah & Tom

Private Clients, London

Frequently Asked Questions

It is our hybrid concierge service designed to give you a 'soft landing' in China. Unlike a full tour guide who is with you 24/7, the Companion is a support layer—offering digital assistance (WeChat/WhatsApp) for logistics and emergencies, with options to add physical ground support (drivers, airport VIP) as needed.

You are added to a dedicated WeChat or WhatsApp group with our bilingual support team. You can send voice notes, photos of menus, or location pins. We reply instantly to translate, give directions to your taxi driver, or re-book a cancelled train.

Yes. If you start with 'Lite' (Digital Only) and realize you need more hands-on support, you can upgrade to 'Plus' or request ad-hoc services like a private car or an interpreter for a day. We remain flexible to your needs.

These are not standard tour guides. They are professionals in their fields—art critics, historians, retired chefs, and architects—who collaborate with us to offer deep-dive experiences. They are the 'Spine' of our service, providing access that is usually 'invitation only'.

Absolutely. The China Companion is ideal for business travelers who have their own meetings but need a logistical safety net. We handle the friction (transport, dining, translation) so you can focus on your work.

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